CabinPulse
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CabinPulse

The operating platform for onboard cabin operations.

CabinPulse increases operational visibility, improves execution consistency, and elevates passenger experience through real-time onboard technology.

Platform Capabilities

Real-time Requests
Passenger requests routed to the crew with response-time visibility — passengers only see their own submissions.
Lavatory Status Tracking
Last-cleaned timers with crew reset for operational clarity and audit-friendly logging.
Service Timing Management
Service start is automatically triggered two hours prior to arrival by default. Crew can manually override or adjust timing when necessary. In irregular operations, tracking can be marked as “not trackable” with a reason (delay/diversion/technical).

Security & Deployment

Designed with airline IT and security constraints in mind. CabinPulse can be deployed as an onboard-local service (intranet) or in a secure cloud setup, depending on airline policy.
Security approach (high-level):
•Flight-scoped data separation (each flight is isolated)
•Role-based access for crew interfaces
•Minimal passenger exposure (passengers only see their own submissions)
•Encrypted transport where applicable (TLS)
•Audit-friendly event logging (requests, responses, resets)
Detailed security and architecture documentation can be provided during technical evaluation.

Deployment Options

  • Onboard-Local: Fully intranet-based operation without external internet dependency.
  • Hybrid Model: Local cabin operation with secure post-flight synchronization.
  • Secure Cloud: Policy-aligned cloud deployment for centralized fleet visibility.

Operational Metrics & Insights

CabinPulse transforms cabin activity into measurable operational data, enabling airlines to monitor execution consistency and identify service optimization opportunities.

Average Response Time
Track time between passenger request and crew acknowledgment/response.
Request Completion Rate
Measure execution consistency across flights and crew rotations.
Lavatory Service Interval Monitoring
Analyze service frequency patterns to support hygiene standards and passenger comfort.
Service Duration Tracking
Record service start/end and duration; irregular ops can be logged as “not trackable” with reason codes.
Fleet-Level Post-Flight Insights
Aggregated post-flight analytics to evaluate patterns across aircraft types, routes, and rotations.

Passenger Experience Alignment

By reducing response time variability and increasing service visibility, CabinPulse supports measurable improvements in execution consistency — a key contributor to passenger satisfaction and NPS performance.

Future Roadmap

CabinPulse roadmap includes AI-assisted operational insights designed to identify response-time patterns, service load variability, and execution consistency trends across flights. These capabilities aim to support data-driven cabin optimization at scale.

Long-term vision includes intelligent orchestration capabilities, where the platform can proactively surface optimization suggestions and operational alerts to support crew decision-making in real time.

Enterprise Contact

For airline partnerships and enterprise deployment inquiries:

Contact: hello@cabinpulse.io →